Return & Refund Policy

Effective Date: 04 April 2026

ZELMONTE (operated by 100 Million Corp) aims to provide a smooth and transparent shopping experience. Please read our Return & Refund Policy carefully.

Return Eligibility

• Returns are accepted within 7 days of delivery

• Product must be unused, unworn, and in original packaging

• Return request must be initiated via email with order detail

Non-Returnable Items

We do not accept returns for:

• Used or worn jewellery

• Customized or personalised items

• Items without original packaging

• Items damaged due to misuse

Refund Policy

• Refunds are only applicable in case of:

  • Damaged product

  • Wrong item delivered

• Once approved, refunds will be processed within 5–7 business days

• Amount will be credited to the original payment method

• COD orders will be refunded via bank transfer

Replacement Policy

• Customers can request a replacement for defective or damaged items

• Replacement will be shipped after verification

Return Process

1. Email us at info@zelmonte.com

2. Share:

   • Order ID

   • Product image/video proof

   • Reason for return

3. Our team will review and approve the request

4. Return instructions will be shared

Cancellation Policy

• Orders can be cancelled within 12 hours of placing the order

• Once shipped, cancellation is not allowed

Shipping Charges

• Return shipping cost will be borne by the customer

• If the product is defective, we will cover the shipping cost

Return Address

#481, Industrial Colony
Single Story, Gill Road
Ludhiana, Punjab – 141003
India

Contact Us

📧 Email: info@zelmonte.com
📞 Phone: 9915782000

By placing an order on our website, you agree to this policy.